Job Description
Job Description
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Summary
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Responsible for the overall technical operation of one or more analytical sections of a hospital Clinical Laboratory and the proper performance of all analytical procedures. Helps develop and maintain policies, procedures, and quality control protocols, ensuring they comply with regulatory requirements. Manages section operations, supervises, and serves as professional role model to technical and support staff. Assists the Operations Manager in managing an effective, comprehensive, performance improvement process. Establishes and maintains good working relationship with physicians, nursing staff, hospital leadership, and other departments.
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Essential Duties and Responsibilities
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\n\t - Supports and promotes the mission and values of Covenant Health Ministry.
\n\t - Assumes responsibility for the daily operational needs of one or more laboratory technical sections. Supervises all work performed in those sections. Makes decisions and takes actions to ensure that efficient, quality services are consistently provided.
\n\t - Demonstrates the ability to align section goals with the laboratory’s goals, hospital mission, vision, and values, and communicate these to staff.
\n\t - Defines performance objectives and metrics for the section and assesses the level of competence of staff.
\n\t - Proficient in the technical knowledge and skills needed to work independently as a medical laboratory scientist in one or more analytical sections.
\n\t - Evaluates and implements new equipment, techniques and technical procedures in terms of method validation, method comparison, cost analysis, establishing reference values, and personnel and space requirements.
\n\t - Organizes and prioritizes workflow and plans adequate supplies and staffing to ensure quality services.
\n\t - Reviews test results and answers inquiries about methodology, specificity, sensitivity, and other specific factors that can influence test results and their correlation to patient’s condition.
\n\t - Uses sound judgment to make decisions which may affect patient results. Works with clinicians, patients, and nursing staff to resolve patient care issues.
\n\t - Analyzes quality control materials, interprets data and makes judgments concerning appropriate action to maintain clinical accuracy and precision.
\n\t - Consistently assures the release of accurate results through sample and result verification and properly follows all policies and procedures.
\n\t - Proficient with laboratory analytical equipment. Recognizes deviations from expected results and analyzes and corrects problems. Performs troubleshooting of instrument problems. Initiates vendor tech support as required.
\n\t - Recognizes abnormal and critical laboratory results and follows protocols for result verification and notification of physician.
\n\t - Correlates patient results with established reference ranges and available patient medical information. Recognizes, investigates, and resolves discrepancies.
\n\t - Familiar with and follows all CLIA, DNV, and CAP standards as they apply to operation of a clinical laboratory.
\n\t - Demonstrates information technology skills: effective and appropriate use of information technology hardware and software including HIS/LIS applications, email, word-processing, spreadsheets and document control
\n\t - Interacts with other supervisors, managers, pathologists, and other hospital departments in the implementation of new and existing laboratory procedures and protocols.
\n\t - Communicates effectively to foster a team attitude, avoiding complaining and gossiping.
\n\t - Actively participates in departmental and hospital-wide committees as assigned.
\n\t - Participates in supervisor meetings and communicates pertinent information to staff members to keep them informed.
\n\t - Solicits feedback from staff by holding periodic staff meetings, huddles, and rounding sessions to encourage staff engagement
\n\t - Recommends section operating and capital budgets to the Director and implements agreed upon budget.
\n\t - Displays a cost-conscious attitude in regard to managing resources maintains appropriate inventory levels; checks supplies received against order list; dates time-sensitive reagents when received and opened/placed in service.
\n\t - Recommends budget savings initiatives for supply changes, equipment acquisition and bringing tests in-house. Prepares cost analyses and obtains price quotes to support decisions.
\n\t - Assists with management of FTE budget, including overtime review and staffing patterns. Approves the monthly work schedules
\n\t - Interviews, hires, orients, trains, evaluates and, when necessary, disciplines staff to help bring them to full potential.
\n\t - Participates in the department in-service education program.
\n\t - Establishes training plans for new hires and students and participates as needed in their orientation and training.
\n\t - Works in a self-directed manner. Optimizes use of time by efficiently using resources to identify barriers and balance priorities. Efficiently utilizes tools, resources, techniques, and systems to organize tasks. Balances multiple priorities simultaneously, ensuring the timely and accurate completion of each task while maintaining quality.
\n\t - A role model and mentor to other staff. Leads by example in all responsibilities
\n\t - Other duties as consistent with this role.
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Job Requirements
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Job Knowledge and Skills
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\n\t - Familiar with and follows all CLIA, DNV, and CAP accreditation standards as they apply to operation of a histology laboratory.
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Education and Experience
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\n\t - Earned associates degree in a biological science or equivalent education and experience as defined by CLIA standards. A defined, accredited program of histology education and training is the preferred background, but alternative education and experience will be considered.
\n\t - National certification in Histology (HT) by ASCP or equivalent is strongly preferred.
\n\t - Knowledge of and experience with special staining techniques, including immunohistochemical (IHC) procedures, is preferred.
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An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.
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Working Conditions/Physical Demands
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Must possess the physical and mental abilities to perform the tasks normally associated with this position that involves a combination of sitting, standing, walking, bending, stooping, and reaching. Occasional lifting/carrying up to 25 lbs. Some stress related to high level of responsibility for quality care.
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Americans with Disabilities Statement
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Must be able to perform all essential functions of this position with reasonable accommodation if disabled.
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The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Covenant Health reserves the right to modify position duties at any time, to reflect process improvements and business necessity.
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Standard of Business Conduct
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Every St Joseph Hospital employee is required to abide by the Standards of Conduct and to report any activity that appears to violate the Standards of Conduct.
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