Job Description
JLL has a great opportunity to join our Retail Property Management team at The Promenade Shops at Orchard Valley in Manteca, CA.
Job Summary
The Manager, Specialty Leasing and Marketing will be responsible for the property’s specialty leasing and marketing programs. For Specialty Leasing (primary role), they will oversee and direct the specialty leasing program to achieve the property’s specialty leasing income, ancillary income and occupancy goals. Primary responsibilities include the ongoing licensing of the common area RMUs, temporary kiosks, temporary inline stores and ancillary income. For Marketing, they will lead the property’s marketing plan in support of the property’s strategic goals. Ensure JLL’s marketing platforms (Marketing for Leasing, Marketing for Sales, Marketing for Revenue), are effectively employed to drive results. Other accountabilities include budgeting, financial reporting and forecasting. Must demonstrate the ability to juggle responsibilities, prioritize tasks and manage time effectively. In both roles, the focus will be on driving results and providing superior client services to maximize client satisfaction.
Job Responsibilities
Specialty Leasing
Identify new and unique prospects for the specialty leasing program and/or permanent leasing
Ensure that specialty leasing retailers and amenities enhance the appearance and values of the shopping center and meet JLL’s visual merchandising requirements and standards of professionalism
Maintain ongoing communication with permanent leasing agent to ascertain space availability, merchandise mix goals, and incubation candidates
Generate alternative revenue through ancillary income opportunities including but not limited to advertising and sponsorships
Oversee all specialty leasing retailers to ensure adherence to the property’s Operational Guidelines and Design Criteria
Prepare all license agreement documents in JLL’s DealTrak or JLL’s Yardi Retail Manager system upon program transition. Coordinate the execution of agreements with the General Manager and the Licensee
Coordinate all national deals with the Regional Specialty Leasing Manager
Establish an ongoing partnership with Licensees to maximize individual store sales through a retailer communication/sales program
Develop and implement specialty leasing retailer action plans aimed at maximizing sales and increasing the center’s value
Communicate and Collaborate with Specialty Leasing National Account Team to optimize revenue opportunity
Marketing
Develop and implement the annual marketing plan for the property based upon the property’s strategic goals
Develop and effectively execute sales promotions, special events, along with internal and external communication strategies to drive tenant sales. Include retailers, as appropriate
Digital media management: maintain the property’s website, email, mobile and social media programs, as applicable
Create an annual marketing budget to support the marketing plan, manage and monitor the marketing budget, actively forecast monthly and make necessary adjustment to meet year-end projections
Other responsibilities include sales analysis and statistical data, financial reporting, public relations, media buying, traditional and digital media management, document program results and other general administrative responsibilities
Develop and maintain an appropriate level of involvement in community activities representing the property and JLL
Work with Regional Marketing Manager, Leasing Agent and Regional Specialty Leasing Manager to ensure leasing collateral is current, complete and accurate including but not limited to leasing packets, research data and property fact sheets
Proactively communicate with Client and Regionals as needed or as required. Elements of communication include but not limited to sales narrative, marketing for leasing, marketing for sales and marketing for revenue efforts. Ensure Client and JLL Team are kept apprised of market activities in the trade area
Support the property team to maintain appropriate client and tenant satisfaction ratings
Accounting
Monitor, control, and adjust, as appropriate, specialty leasing & ancillary revenue and marketing budgets and forecasts, to meet year-end projections
Process all license agreements in accordance with JLL Accounting and with JLL’s Data Management procedures
Ensure rent is collected timely from all Licensees adhering to the Specialty Leasing A/R Policies & Procedures
Collect monthly sales reports from Licensees and generate a sales report, ensuring all percentage rent and percentage in lieu is billed appropriately and timely
Review monthly sales reports from permanent tenants and have a thorough knowledge of retailer sales and track key retailer and category trends
Operations
Ensure each licensee has provided the appropriate Certificate of Insurance
Coordinate the set-up, relocation, and breakdown of all specialty leasing Licensees
Ensure that JLL Core Practices are followed
Support the property team to maintain appropriate client and tenant satisfaction ratings
Skills and Knowledge
Complete knowledge of Microsoft Office Products: Excel, Word, PowerPoint
Ability to learn employer specific web-based software systems
Experience in managing budgets and forecasts
Excellent interpersonal and communication skills (verbal and written)
Strong deal making, prospecting, networking and leasing experiences
Must have strong closing skills
Strong analytical and technical skills
Outstanding financial acumen
Exceptional organizational skills
Creative and innovative approach to solving problems and resolving issues
Results oriented with demonstrated leadership and management skills
Education/training- bachelor’s Degree in marketing or related field preferred
Years of relevant experience – 3 years in retail, marketing, advertising, or comparable business experience
Certifications/Licenses- Must have or be willing to obtain Real Estate license within 120 days of employment
Physical work requirements/conditions – Flexibility to work varied schedules including weekends and evenings. Direct, support and setup for special events and activations; Ability to walk the property up to several times per day; event set-up/tear down – some lifting required
Job Tags
Permanent employment, Full time, Temporary work, Relocation, Afternoon shift,