Job Description
RTC Technical Program Manager
Client Location : Austin/TX
5 Days Onsite
Job Description
We are seeking a highly motivated and experienced Technical Program Manager to join our dynamic team. The ideal candidate will possess a strong background in agile project management, technical expertise in real-time communication technologies, and hands-on experience with various agile tools and communication platforms.
Responsibilities
Program Management
: Lead and manage complex technical projects from initiation to completion, ensuring alignment with business goals, timelines, and budget.
Agile Methodology : Implement and oversee agile methodologies, facilitating Scrum meetings, sprint planning, and retrospectives.
Tool Utilization : Leverage agile project management tools such as Monday.com, Trello, and Pivotal Tracker to track project progress, manage tasks, and collaborate with team members.
Technical Leadership : Provide technical guidance and leadership to cross-functional teams, ensuring the delivery of high-quality products.
Communication Technologies : Oversee projects involving CPaaS, SIP, VoIP, WebRTC, Twilio, Azure Communication Services, and other telephony technologies.
Codec Expertise : Ensure optimal use and implementation of audio and video codecs such as OPUS and manage RTC (Real-Time Communications) protocols.
Stakeholder Management : Collaborate with stakeholders to define project scope, objectives, and deliverables. Maintain clear communication channels with all stakeholders.
Requirements
Education
: Bachelor's degree in computer science, Engineering, or a related field. Master's degree is a plus.
Experience
: Minimum of 10 years of experience in technical program management or a related role.
gile Tools
: Proficiency in various tools such as Monday.com, Trello, and Pivotal Tracker for project management.
Technical Expertise
: Strong understanding of CPaaS, SIP, VoIP, WebRTC, Twilio, Azure Communication Services, and telephony technologies.
Real-Time Communications
: Experience with audio and video codecs, especially OPUS, and RTC (Real-Time Communications) protocols.
Certifications
: PMP, Agile, or Scrum certifications are highly desirable.
Skills
:
Excellent organizational and multitasking skills.
Strong leadership and team management abilities.
Outstanding communication and interpersonal skills.
Problem-solving and decision-making aptitude.
Proficient in project management software and tools.
Preferred Qualifications
Proven track record of managing complex technical projects
: in a fast-paced environment.
Technical proficiency with audio and video codecs
: like OPUS.
Experience with CPaaS platforms
: such as Twilio and Azure Communication Services.
Experience with telephony technologies
: including SIP and VoIP.
Deep understanding of WebRTC
: and its implementation in real-time communication solutions
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company. Diverse Lynx
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