Top Skills' Details
- Have a minimum of ten years of post-undergraduate degree CRM industry experience
- Have a minimum of ten years of post-undergraduate, hands-on experience with D365 Customer Engagement / Power Platform technical solutions
Job Description
Senior Programmer/Analyst: Design, implementation, and delivery of system and software architecture designs, strategies and quality assurance plans. Design, prototype, develop and implement software to achieve business results for the client. Experienced expert able to lead and deliver solutions using D365 Customer Engagement/Power Platform, object-oriented, service-oriented architecture, and n-tier architectures. Adopt, develop, and execute a robust software development lifecycle, using industry best practices. Follows both the State and industry best practices for software engineering. Engages with senior technical team leaders in the development of long-term technology strategy and planning for the entire organization leveraging existing and acquiring new technology resources. Actively participates on project teams, clarifying business needs and requirements, performing analysis, design, development, integration, and maintenance of systems across the enterprise. Willing and able to engage with other internal organizations to maximize delivery capabilities and provide value to clients. Participates in the development of delivery approach, and labor and cost estimates. Manage projects or tasks using State and industry project delivery methodologies and best practices. Relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and value added contribution is expected. Must be self-motivated and capable of self-directed work.
Required:
- CRM industry experience
- Hands-on experience with D365 Customer Engagement/Power Platform
- Functional knowledge in at least one D365 CE module
- Experience with Data modeling, agile methodologies, Azure DevOps for task management, and D365 Customer Insights
- Java, J2EE
- Experienced in designing and implementing Java MVC frameworks (Struts MVC) and ORM tool (Hibernate/JPA) and Java Script, Web Services and EJB.
- Experience in developing procedures and queries with Microsoft SQL Server (SQL 2016 or higher) or equivalent DB (Oracle/Postgres)
- Experience Performing analysis and requirements gathering with customers.
- Experience with both web-based and client server based systems architecture.
- Experience with Object Oriented Analysis, design and programming experience.
- Experience with systems development methodology utilized in the development of new systems and enhancements.
- Ability to work and communicate well with all levels of IT coworkers and users.
- Ability to prepare detailed written instructions and documentation.
- Experience with Java batch jobs
- Ability to work under pressure and tight timelines and diagnose and resolve complex problems quickly.
- Ability to mock up/wireframe website architecture changes
- Experience maintaining websites with a CMS (Sitecore preferred)
- Working knowledge of UX
- Reside in the Lansing, Michigan, area (60 mile radius)
- Agree to work in our hybrid-work environment (current minimum of two days per week on site, could increase)
- Minimum of ten years of hands-on experience with D365 Customer Engagement / Power Platform technical solutions
- Minimum of eight years of post-undergraduate degree experience as a Java code developer
Additional Skills & Qualifications
Nice to have:
- Domain knowledge of public retirement systems (Clarety Experience) highly desired
- WebSphere development technologies
- Java Springboot, microservices
- Cloud based development and deployment experience
- Siebel / Microsoft Dynamics - CRM applications
- Nice InContact
- Jenkins or Azure DevOps experience
- Git/Jira - file repository system experience
- FileNet Suite of products
- Jasper Reports / PDF document processing
- Junit
- Maven
- Log4j
- SoapUI
- Corticon Rules Engine technology
- WebSphere Liberty
- Sitecore Web CMS
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