Job Description

Job Description

Job Description

About FedSync:

Since our inception, FedSync has been driven by the core values of Accountability, Integrity, Teamwork, Value, Innovation, and Quality. These values define who we are. Our vision is to partner with the brightest, most forward-thinking individuals to deliver solutions that anticipate the needs of tomorrow. Our mission is to provide the federal government with innovative and proven solutions, equipping them with the tools and talent necessary to meet future challenges. At FedSync, people matter - both to us and to our clients.

Position Overview:

FedSync is searching for a qualified MIC Conference Room Scheduler/Administrative Support III to provide conferencing center support for all major meeting rooms at NASA Glenn Research Center. Serves as a scheduler and maintains the automated scheduling calendar for events held in various facilities, conference rooms, and meeting locations. The ideal candidate manages, monitors, and assures good working conditions of all equipment at these locations. Coordinates room setup and clean-up before and after the events. The ideal candidate should be able to work independently, receive a minimum of detailed guidance, and perform various clerical duties requiring knowledge of office routine and an understanding of the organizations, programs, and procedures related to the work of the position.

Key Responsibilities:

• Manage phone services
• Appointment and schedule services
• Assist visitors and handle visitor services
• Team and collaboration portal support
• Data entry support
• Meeting and event support services

Qualifications:

Education:

• High School Diploma required. Vocation school is a plus.

Experience:

• Minimum of 3 years working in an office environment.
• Experience with Microsoft Office applications, including Word, Excel, PowerPoint, Teams, SharePoint, and Adobe Acrobat.
• Experience utilizing all functionality of Outlook Calendar and e-mail.
• Experience with meeting/room/event coordination.

Additional Requirements:

• Demonstrates a high level of integrity and keeps sensitive information confidential.
• Must be able to troubleshoot situations and provide resolution.
• Demonstrates a professional demeanor.
• Has clear and strong oral and written communication skills.
• Ability to manage multiple, time-sensitive tasks simultaneously with a focus on results and quality in a fast-paced environment.
• Ability to analyze information, prioritize work, and follow through to meet deadlines.
• Demonstrates taking initiative while performing contract requirements.
• Requires strong correspondence and calendar management skills with precedence on time management.
• Possesses a good understanding of the Center and knowledge of available resources.
• Working knowledge of information processing tools (e.g. document scanning).
• Possesses an excellent working knowledge of audio-visual equipment.
  • Requires the ability to work with little to no direction from management.
  • Requires ability to anticipate the needs and preferences of the position.
• Possesses strong customer service and organizational skills.

FedSync is an Equal Opportunity Employer:

We do not discriminate based on race, color, religion, sex, gender, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

Acceptable background check including criminal history background check and drug screen.

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