Job Description

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Job Description :

Local candidates preferred or must be willing to relocate to the Charlotte area.

MOVE YOUR CAREER FORWARD WITH RYDER!

If you are up to the challenge, Apply Now to work for one of the largest and most respected names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!

Summary

This position supports the Ryder Continuous Improvement culture across the Business Unit/Vertical by actively promoting and facilitating the use of continuous improvement methods to support new and existing operations. The Manager will manage the CI resources across multiple operations to influence, drive, and cultivate change through data driven CI, Engineering efforts to deliver higher levels of performance in safety, quality, delivery, cost and growth. Effectively leverage data analytics, engineering methodologies, and all Ryder lean tools to enable root cause identification and elimination. This high influence position will interface directly with the customer as well as the internal team at all levels and functions across the business. This position reports to the Sr Director and is closely aligned with a Director of Customer Logistics

ESSENTIAL FUNCTIONS

• Lead the development, implementation, management and penetration of strategic account plans
• Lead the deal pursuit team on pricing strategy and proposal plan of our solution
• Establish productive, professional business relationships with key personnel and buying influences in assigned accounts
• Responsible for building and maintaining customer accounts, understanding their needs and ensuring our service meets those needs
• Join daily execution stand up calls to understand the action tracker; have a deeper knowledge for customer service/engagement
• Forecasting business changes
• Proactively and regularly communicate with customers.
• Cross-sell and expand current customer’s market share with other solutions/services
• Collaborate, support and present QBR’s within account
• Understand how Ryder’s solutions can be customized to meet customer’s needs
• Be accessible and available for customer needs and feedback.

SKILLS

• Ability to listen, write, and speak effectively. Inform, explain, and give instructions
• Develops and delivers effective presentations
• Effective interpersonal skills
• Effective negotiation skills
• Demonstrates customer service skills
• Demonstrates problem solving skills
• Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments
• Ability to effectively think, speak and act without preparation
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to influence internal and/or external constituents
• Ability to maintain confidential information

Qualifications

• Bachelor's degree in business, logistics, supply chain or an additional two (2) years of relevant work experience required
• Master's degree preferred
• Six (6) years or more relevant experience in supply chain, logistics, warehouse or industry related field. required
• Five (5) years or more managing, leading and developing direct reports required
• Five (5) years or more managing large multi-level teams preferred
• Four (4) years or more Profit & Loss responsibility preferred
• Four (4) years or more demonstrated experience developing and implementing complete logistics solutions and project management skills required
• Three (3) years or more prior experience in leading teams in a LEAN work environment preferred
• Two (2) years or more customer interaction required
• Two (2) years or more managing customer KPIs required
• Two (2) years or more experience providing customer and senior level management presentations preferred
• Some sales experience preferred
• Some multi-client experience preferred
• Demonstrated knowledge and understanding of warehouse operations/solutions, distribution, transportation and carrier management at a strategic level. advanced preferred
• Knowledge of OSHA required; DOT and Hazmat knowledge based on the account(s). advanced required
• Knowledge of Lean principles, systems and tools. advanced required
• Microsoft Office Suite skills with emphasis on Access, Excel and PowerPoint & Visio. expert required
• Data visualization (PowerBI, Tableau) and database programming (SQL, DAX, etc.) intermediate preferred
• Expertise in developing and managing: Leader Standard Work, Visual Management Systems and Management Accountability Systems, Plan-Do-Check-Act (PDCA), Value Stream Mapping, Kaizen, 5S/Workplace Organization advanced required
• Understanding and experience in core engineering and data analysis functions (slotting, utilization, labor planning, layouts, metrics, etc.) expert required
• Knowledge of Warehouse Management operations, data analytics, Industrial Engineering, warehouse types (ambient, temp control, warehouse layout/ design and Lean methods. Knowledge of material handling solutions and automation types such as: powered industrial truck (PIT) applications; racking and other storage solution designs, packaging equipment; conveyor and sortation equipment; and other automation solutions (e.g. AS/RS). expert preferred
• Knowledge of Dedicated Services and Managed Transportation Networks.
• Knowledge of working with HRM systems (e.g. Workday) and associated HR processes. Knowledge on team member hiring/on-boarding. Knowledge of goal setting and performance management/resolution intermediate preferred
• Lean Six Sigma skill sets

Travel: 40-50%

DOT Regulated: No

Compensation: Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant’s skills; prior relevant experience; certain degrees or certifications, etc.

The salary for this position ranges from $95,000 to $115,000. Salaries may be supplemented with a 20% annual bonus as applicable and/or as business conditions allow.

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Job Category: Logistics

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type :

Salaried

Minimum Pay Range:

$95K

Maximum Pay Range:

$115K

Benefits Information:

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.

Current Employees :

If you are a current employee at Ryder, please click here ( to log in to Workday to apply using the internal application process.

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